
Jim G
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 Seems pretty good so far after getting switched over from Marcus for the GM card. Cannot find a way to open another account like online savings in the app. Must have to use the website. I lowered the rating, I have had multiple transactions show up in the app one day then disappear the next day and reappear later. I'm not sure what's going on.
11 people found this review helpful
Barclays US
October 12, 2025
Hi, Jim. Thank you for enjoying our Mobile App and giving a 4-star review! To allow us to document your feedback, please reach out to our Social Media Team through Facebook, Instagram, X, or through our Secure Message channel. In your message you can mention that the App Review Team have asked that you get in touch. Thank you, Julie.

C Wright
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 The Barclays app used to be good, but not anymore. Whoever messed around with it should be fired. Some screens can easily be read. Other pages the font size is way too big and you don't know who the charge is from. The scrolling feature doesn't work properly to view charges. I'd be better off getting paper statements in the mail again! You also can't redeem points on the app. You can only do so on the actual website. What a waste of an app. ...and yes, I do have Android 12 already on my phone!!
472 people found this review helpful
Barclays US
October 10, 2024
Hi. The Barclays app now requires the Android 12 operating system or above. Please go to Settings on your device to confirm what version OS you are running, and update it to at least version 12. If your device cannot be updated to OS version 12, you can log in to BarclaysUS.com to manage your account. Thank you, Renlyn.

Susan P
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 Had to switch to Barclays, since the GM card was sold to them. You can't set up text alerts, when you make a purchase. I spent an hour on chat, then calls, just to be told this function isn't available yet, but it's "coming soon" (maybe two months). Also, I have a red dot, like a notification, on "Credit Card", that won't go away. Barclays response is below my review. The issue...I don't get EMAIL notifications, or else my phone would ding all day! Of course, NO response about the red dot.
16 people found this review helpful
Barclays US
September 6, 2025
Hi, Susan. Notifications for single transaction on the account will only be sent to the email address associated with your account. At this time, there is no option for receiving transaction notifications via text message. If a transaction is identified as fraudulent, you will receive a notification via text message. Thanks, Reymond.